Packs are perfect for large one-off sends.
How can I buy packs?
You'll find them under Plans and top-ups.
1) Go to the menu on the top right corner of your account and click Plans and top-ups.
2) Scroll down to Packs and hit Buy packs.
3) Choose your packs. Feel free to pick as many as you need - for example:
- 2 packs of 5000 SMS
- 1 pack of 25000 SMS
Once you've made your selection, click Next.
Afterwards, you can check the status of your packs under Plans and top-ups.
Which message packs can I buy?
You can currently purchase SMS message packs.
Some packs may be available for specific E-goi plans only.
Is there an expiry date for my packs?
Yes, they are valid for 3 months from the moment of purchase. You can check their expiry date under Plans and top-ups.
I bought a 5000 SMS pack and did some sends, but I'm not seeing them deducted off the pack. What happened?
You probably still have a number of SMS available in your plan, so E-goi went for those first.
E-goi will deduct sends in this order:
- Account balance
I forgot to renew my plan, but I had non-expired packs. Will I lose them?
Not at all! Your plan will switch to GoSend (pay-as-you-go), so you can use your packs.
Can I have a custom pack offer?
Yes for Corporate plans! Give your account manager a shout about it or drop us a line using your account's help section.