Creating a voice broadcast

Voice broadcasts are automated phone calls which play a pre-recorded message. They come in very handy for political campaigns, donor thank-yous or as a cool way to increase attendance for big events, concerts and star-studded games.

Creating a voice broadcast in E-goi is pretty simple:

1) Hit the "Engage" menu, hover the mouse pointer over "Voice", and click "Create"

2) Choose the mailing list you'd like to send your call to, select the campaign type and click "Next".

3) Then hit "From scratch" or choose a "Template" of your own.

4) Give a name to your campaign (don't worry, it won't be shown to your contacts) and click "Next".

5) Now set your sender. This is the number that will be displayed on your contacts' phone letting them know who's calling. If you haven't added a sender yet, just follow this how-to (remember, it should be a numeric sender).

6) Then upload your audio file (WAV or MP3 format). This is what your contacts will listen to when picking up the call - it can be anything really, but you should go for a high-quality voice recording, as phone lines were designed with speech in mind.

  • Record your audio at 44.1 kHz or 48 kHz (WAV). If possible, use a professional microphone or a recording studio.
  • Avoid any kind of music - phone audio compression will make it sound awful.
  • Record an 8 kHz mono version of your audio source and listen to it (you can also upload the source into E-goi and send yourself a delivery test). This is how it'll sound to people when they get your call.
  • Try not to exceed 30 seconds in length (more than 15 seconds and people might just hang up on you).

And that's basically it! To test your call, click on "Test delivery", enter the phone/mobile number you want to use for testing and hit "Send". Good to go? Then just send the campaign out to your contacts using the "Deploy/send" button.