Do you have a money-back guarantee?


We're confident you'll love E-goi to bits, but if for some reason you're unhappy with it, simply ask us for a refund within 30 days of your first purchase and tell us why E-goi isn't right for you.

We'll grant you a refund if:
- you have complied with E-goi's master service agreement
- the plan you signed up for is a first-time purchase (ie, it isn't a paid plan which has been cancelled and then renewed after some time).


Instead of signing up for a plan, I bought pay-as-you-go messages. Am I eligible as well?

If this is your first pay-as-you-go purchase, yes. We'll refund the amount you haven't used yet.