Signing up for a plan or topping up my account

Quite simple actually:

1) Hit the Upgrade button on the upper right corner of your E-goi account.

2) Choose a plan and customise it. How many contacts? Need to send SMS campaigns? What about a dedicated IP?

3) Proceed to payFill in your personal details and complete your payment using one of our payment methods.

Done! We'll invoice you a short while later.

 

 

Can I top-up my account (pay-as-you-go)?

Sure! That's actually perfect if you do unfrequent sends (eg. every 3 or 6 months).

1) Go to Plans and top-ups on the upper right corner of your account.

2) Click My balance and hit Top up.

3) Choose the amount and proceed to pay.

Topping up will automatically grant you GoSend, a free, no-commitment E-goi plan - simply buy messages as you go!

 

 

How long will my payment take to clear?

It depends on the method you've selected. Check out this breakdown

 

 

How can I change my plan?

Click Upgrade on the upper right corner of your account. Select your new plan and confirm your choice. If you're upgrading to a larger-volume plan, just pay the difference and you can use it straight away. If you're downgrading, the switch to the smaller plan will only happen once the validity period of your current plan ends (so you can benefit from the larger plan at all times).

 

 

How can I cancel my plan?

1) Go to Plans and top-ups on the upper right corner of your account.

2) Under My plan, hit Cancel plan and follow the steps provided.