Signing up for a plan or topping up my account

Quite simple actually:

1) Hit the "Upgrade" button on the upper right corner of your E-goi account.

2) Choose a plan and personalise it: How many contacts do you need? Would you like to send SMS campaigns? Do you need a dedicated IP?

3) Then, click "Proceed to pay". Fill in your personal details and complete your payment using one of our payment methods.

Click "Pay" and it's done! We'll invoice you a short while later.

 

 

Can I top-up my account (pay-as-you-go)?

Sure! That's actually perfect if you do unfrequent sends (eg. every 3 or 6 months).

1) Go to "Plans and top-ups" on the upper right corner of your account.

2) Click "My balance" tab and hit "Top up again".

3) Choose the amount and click "Proceed to pay".

Topping up will automatically grant you GoSend, a free, no-commitment E-goi plan - simply buy messages as you go!

 

 

How long will my payment take to clear?

It depends on the method you've selected. Check out this breakdown

 

 

How can I change my plan?

Head over to the upper right corner menu of your account and click "Change" (next to the plan's name). Select your new plan and confirm your choice. If you're upgrading to a larger-volume plan, just pay the difference and you can use it straight away. If you're downgrading though, the switch to the smaller plan will only happen once the validity period of your current plan ends (so you can benefit from the largest possible contact volume at all times).

 

 

How can I cancel my plan?

1) Go to "Plans and top-ups" on the upper right corner of your account.

2) Click "My plan" tab and hit "Options".

3)Then click "Cancel my plan".