Changing my account's security settings

In this article


E-goi offers several security measures to protect your account and safeguard your data and information more effectively.



Securing your E-goi account

In today's digital world, information security is more critical than ever. With the constant increase in online threats, ensuring the security of your E-goi account becomes essential.

E-goi offers a variety of robust security options that you can customize to suit the specific needs of your account.



Before you start



Before getting into the security settings, make sure your user has admin permissions to access and modify these settings.

It is also important to keep in mind that any changes made to the security settings will be applied to all users in your account.





Setting up your account's security options

1) Hit the upper-right corner menu and click Users.

2) You'll be taken to the users section. Click the gear-shaped icon  right next to Create user.

3) The security options will pop up:

  • Expire password. E-goi asks users to reset their password every 6 months, but you can make it earlier or later if necessary.
  • Inactivity timeout (TTL). If a user leaves E-goi idle for a bit (eg. having lunch), you can have them re-enter their password when coming back.
  • Password format. For added security, all passwords can be set to contain, say, numbers, uppercase letters and special chars.
  • Two-step verification (2FA). An extra security layer which requires users to type in a code in addition to their password when signing in. The code will be sent to their mobile number (or their email address as fallback).
  • Lock login. E-goi will automatically block login attempts from people entering wrong passwords in a row.
  • Time frame and IP addresses for login. This will come in handy if you need users to log in at certain times or from a specific IP range (eg. only IP addresses from your corporate network during office hours).



Frequently Asked Questions


Is two-factor authentication required for all users?

It is not required by default, but its activation is recommended for an additional layer of security.


Can I set different security levels for different users?

Security settings apply globally to all account users and cannot be customized individually.


What happens if a user forgets their password after hittinig the login attempt limit?

Users will have to follow the password recovery process or contact their E-goi account administrator to reset their password.