Reports

How can I improve my results and reputation? (Opens, clickthroughs, sign-ups, unsubscribes, bounces...)

Increase opens and clickthroughs 1) Don't get caught in the spam filter! Be sure you've got prior consent (https://bo.e-goi.com/images/infographics/spammer-infographic-en.gif) to mail your contacts. 2) They won't open emails from someone they don't know e...

How can I improve my SMS and SmartSMS results?

SMS (https://helpdesk.e-goi.com/461481-Creating-an-SMS-message?r=1) and SmartSMS (https://helpdesk.e-goi.com/416065-Creating-a-Smart-SMS-message) messages are great for building good relationships with your customers while sending important information and pro...

How can I improve my web push results?

The versatility (https://blog.e-goi.com/pt/web-push-notifications/%2523Web_Push_Notifications_15_Razoes_para_Utilizar_Exemplos) of web push (https://helpdesk.e-goi.com/135733-Creating-a-web-push-message) makes it a channel which you can use to collect leads, e...

Some of my SMS are pending in the network operator. Why?

Sometimes, after sending an SMS campaign (https://helpdesk.e-goi.com/461481-Creating-an-SMS-message), you can go through its report (https://youtu.be/zMR5RNmrIzs) and notice that some of the messages are pending in the network operator. Why is this happening? ...

How do I use the "Results and sales" widget in my custom E-goi dashboard?

If you've got an online shop and created a custom dashboard in E-goi (https://helpdesk.e-goi.com/012466-Is-there-an-E-goi-account-dashboard-with-my-overall-campaign-results), you'll fall head over heels with the Results and sales widget! It visually break...

Is there an E-goi account dashboard where I can see my overall results?

You bet :-) The first couple of times you log into your account we'll show you a few steps to get started with E-goi. Once you complete them, you'll then see something like this when logging in. How does it work? The default dashboard includes our he...

Creating an advanced report

In addition to individual campaign reports, E-goi can also dig out stats for multiple lists and campaigns over time. This will be exported as raw data, so if number-crunching in Excel is your thing, you'll just love these reports! We call them advanced. C...

Exporting my campaign report

It's really quite simple: 1) Head over to the "Reports" menu and select "Reports by channel" (on the left-sided menu). 2) A page will come up with a stats summary for all email campaigns you sent out. If you'd rather view all reports for another mailin...