Reports

Some of my SMS are pending in the network operator. Why?

Sometimes, after sending an SMS campaign (https://helpdesk.e-goi.com/461481-Creating-an-SMS-message), you can go through its report (https://youtu.be/zMR5RNmrIzs) and notice that some of the messages are pending in the network operator. Why is this happening? ...

How do I use the "Results and sales" widget in my custom E-goi dashboard?

If you've got an online shop and created a custom dashboard in E-goi (https://helpdesk.e-goi.com/012466-Is-there-an-E-goi-account-dashboard-with-my-overall-campaign-results), you'll fall head over heels with the Results and sales widget! It visually break...

Is there an E-goi account dashboard where I can see my overall results?

You bet :-) The first couple of times you log into your account we'll show you a few steps to get started with E-goi. Once you complete them, you'll then see something like this when logging in. How does it work? The default dashboard includes our he...

Creating an advanced report

In addition to individual campaign reports, E-goi can also dig out stats for multiple lists and campaigns over time. This will be exported as raw data, so if number-crunching in Excel is your thing, you'll just love these reports! We call them advanced. C...

Exporting my campaign report

It's really quite simple: 1) Head over to the "Reports" menu and select "View all". 2) A page will come up with a stats summary for all email campaigns you sent out. If you'd rather view all reports for another mailing channel (eg. SMS), just hit "Emai...