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My account was suspended! What can I do?

Having your account blocked means something pretty serious has gone down: ...
Home -> English -> Account

How can I prevent my emails from ending up in the spam folder?

If there's one thing you can be sure about deliverability is that it has no m...
Home -> English -> Campaigns -> Email

Sending web push notifications using my own domain

instant browser-based messages (https://blog.e-goi.com/web-push-notifications...
Home -> English -> Campaigns -> Web push

Creating an email campaign

The text explains how to create an email campaign using different design opti...
Home -> English -> Campaigns -> Email

Integrating E-goi with my company's mobile app for push sending

Got your own mobile app? You can use E-goi to empower it with push notificati...
Home -> English -> Campaigns -> Push

Creating a web push message

E-goi can engage your site visitors with instant browser-based messages (http...
Home -> English -> Campaigns -> Web push

How can I improve my SMS and SmartSMS results?

SMS and SmartSMS messages are effective for building relationships with custo...
Home -> English -> Reports

Sending SMS Messages to the USA

Learn everything you need to know about sending SMS messages to the US, Canad...
Home -> English -> Campaigns -> SMS

Sending an automatic birthday message to my contacts

How about sending your contacts a special offer on their birthday? E-goi can ...
Home -> English -> Automations

Creating a push message

E-goi allows for push-based messages to be sent to mobile app users. Integrat...
Home -> English -> Campaigns -> Push

Adding conditional content to my email

If you love to slice-and-dice your contact list, you can use E-goi to add seg...
Home -> English -> Campaigns -> Email

Creating unique fields

Unique fields are simply fields which won't accept duplicate data. They're pe...
Home -> English -> Contacts

Creating an SMS message

Learn how to create and send SMS campaigns using E-goi. Choose your contact l...
Home -> English -> Campaigns -> SMS

Creating a voice broadcast

Voice broadcasts are automated phone calls which play a pre-recorded message....
Home -> English -> Campaigns -> Voice

Creating an email template

You can create email templates in E-goi, saving time and following a specific...
Home -> English -> Campaigns -> Email

Creating a WhatsApp form

In addition to all kinds of sign-up forms (https://helpdesk.e-goi.com/220658-...
Home -> English -> Forms

Creating a widget template

Do you use create email campaigns using the Email Builder (https://helpdesk.e...
Home -> English -> Campaigns -> Email

Testing and sending a campaign

Before sending a campaign, you can test delivery to see it live in your inbox...
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Creating an automation

Automations are a powerful tool to engage and nurture customers or subscriber...
Home -> English -> Automations

Authenticating my email sender

To improve email deliverability, it is important to authenticate your sender ...
Home -> English -> Senders

How often should I send my mailings?

It all boils down to two key things: - how often your audience is expectin...
Home -> English -> Campaigns -> Email

Uploading my own newsletter into E-goi as a ZIP file

E-goi comes complete with several tools to help you quickly put together grea...
Home -> English -> Campaigns -> Email

Which browsers should I use E-goi with? Can I use it on my smartphone as well?

Go for Chrome (https://www.google.com/chrome/) or Firefox (https://www.mozill...
Home -> English -> Account

I've got a low sending reputation. Why?

Plenty of reasons, but these are key: - Questionable mailing lists - Lots ...
Home -> English -> Campaigns -> Email

People won't always see my SmartSMS link preview (or a preview If I add a link to my SMS). Why?

When you send out an E-goi SmartSMS (https://helpdesk.e-goi.com/416065-Creati...
Home -> English -> Campaigns -> SMS

My contacts are getting a "connection not private or secure" warning when clicking through my email links. Why?

Because your website domain has been set up to use HSTS! HSTS (HTTP Strict...
Home -> English -> Campaigns -> Email

Creating a social post campaign

This is pretty simple and you have two starting points: - From scratch. - F...
Home -> English -> Campaigns -> Social Post

Customising my email footer

When you send out an email using E-goi, we'll automatically add a footer to i...
Home -> English -> Campaigns -> Email

Creating an advanced report

In addition to individual campaign reports, E-goi can also dig out stats for ...
Home -> English -> Reports

Gmail is clipping my emails. How can I avoid it?

You've probably noticed that some emails appear clipped when they're opened i...
Home -> English -> Campaigns -> Email